Support

How can we help you?

We support customers with the same care we put into the platform itself. Pick the channel that fits — or send us a message directly.

Ways to get help

Best for account questions, billing, or anything that's not blocking your workday. Typical response within 1 business day.

Looking for a strategic partnership, training, or consulting? Our team can help.

See the platform in action without talking to anyone. Sign up free and explore at your own pace.

Self-serve guides on the framework, the platform, and common workflows — bookmarkable and updated regularly.

How do I reset my password?
Visit app.businesspercentage.com and click 'Forgot password' on the sign-in screen. You'll get a reset link by email within a minute. If it doesn't arrive, check spam, then email support.
What does the free plan include?
Every new account starts on Community: the owner plus 3 people, 1 workspace, and 1 GB of storage. It is free, with no end date.
Is my data secure?
Yes. We're ISO 27001 and SOC 2 certified, all data is encrypted in transit, and access controls are workspace-scoped.
Do you support Arabic?
The platform is fully bilingual — every screen, report, and AI feature works in Arabic and English. Switch languages from your profile settings.

Still have a question?

Tell us what's going on — we'll route it to the right person.