Support

How can we help you?

We support customers with the same care we put into the platform itself. Pick the channel that fits — or send us a message directly.

Ways to get help

Best for account questions, billing, or anything that's not blocking your workday. Typical response within 1 business day.

Looking for a tier upgrade, custom plan, or a strategic partnership conversation? Our team can help.

See the platform in action without talking to anyone. Sign up, start your free trial, and explore at your own pace.

Self-serve guides on the framework, the platform, and common workflows — bookmarkable and updated regularly.

How do I reset my password?
Visit app.businesspercentage.com and click 'Forgot password' on the sign-in screen. You'll get a reset link by email within a minute. If it doesn't arrive, check spam, then email support.
Can I change my plan or billing cycle?
Yes — you can switch between Startup, Growth, and Enterprise tiers yourself from the workspace settings. The change takes effect at the start of the next cycle, not mid-cycle. For annual billing or custom invoicing, contact our team.
Is my data secure?
Yes. We're ISO 27001 and SOC 2 certified, all data is encrypted in transit, and access controls are workspace-scoped.
Do you support Arabic?
The platform is fully bilingual — every screen, report, and AI feature works in Arabic and English. Switch languages from your profile settings.

Still have a question?

Tell us what's going on — we'll route it to the right person.